EP 025
The Handoff Problem: Why Work Falls Through the Cracks
How to eliminate dropped balls in your solo operation. Communication isn't a separate KPI - it's embedded in how you perform every task.
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Switch Off Sooner. Live Larger.
You left your job for freedom. Your business gave you a 70-hour week.
Build a business that works when you don't. Take a week off. Nothing breaks. Your time. Your terms.
You Are The Business
Every decision, every client interaction, every piece of critical information runs through you. Nothing is documented. Nothing can run without you.
You've traded one boss for a thousand—every client, every deadline, every operational fire demands your attention. You can't take a real day off. You haven't had a proper holiday in years.
Revenue isn't the problem. Chaos is.
The 5Ps Framework: Build Systems That Set You Free
Documentation Hierarchy
Persona → Profile → Process → Procedure → Performance. Not everything at once—the right things in the right order.
Weekly Accountability
Monday calls. Wednesday office hours. 24-hour response times. Plus the 3-Week Intervention when you're stuck.
Freedom Outcome
10 documented processes. A business that can run without your constant presence. Your time. Your terms.
Is This You?
Running a real business but making every decision alone
You've built something that works. Revenue is coming in. But you're the bottleneck for everything, and there's no one at your level to think through problems with.
Bought courses that never got implemented
Your hard drive is full of programs you started but never finished. Not because the content was bad—because there was no structure to ensure execution.
Working 50-60+ hours and know it's unsustainable
The business is successful by most measures, but it's eating your life. You know systems are the answer. You've tried to build them yourself.
Value your independence but recognise you can't scale alone
You're not looking for a business partner or a boss. But you've realised that even lone wolves run in packs when it matters.
10+
Years
of process consulting with business owners
50-500%
ROI
delivered for consulting clients using these frameworks
5Ps
Framework
proven documentation hierarchy for solo operators
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Building a business that works when you don't. Practical frameworks, not productivity hacks. Your time. Your terms.